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2. What policy/procedure/rule did this pertain to?*
   (Example: guest passes)
4. Describe in more detail what the situation was and how you handled it, or how you wished you could have handled it:*
   (Example: A patron visited the library and asked to use a public computer but explained their wallet was stolen so they didn’t have ID or cash to purchase a guest pass. I issued a guest pass to allow the patron to look up telephone numbers so he could contact creditors.)
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6. 1. Receive an email copy of this form.
7. Email address

   This field is not part of the form submission.

8. Submit

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